Terms and conditions of sale

Organisation Phantom [TEST - recette], [TEST - adresse professionnelle à fournir], Abidjan, RCCM: [À FOURNIR, if applicable]. Contact: contact@organisation-phantom.test [TEST].

Organisation Phantom sells manga individually. Each product page shows the title, the price and the availability.

[À FOURNIR : new, used or both; language of the manga (French, English)]

Prices are shown in FCFA. Delivery fees depend on your area and are shown before you confirm your order.

[À FOURNIR : VAT applicable or not]

You pay the price shown when you place your order. It no longer changes after that, even if the item's price changes before you pay.

You order without creating an account: nickname, phone number with country code and delivery place. Once sent, your order is "awaiting payment". You receive a private link to follow it and write to the team.

An order can be cancelled by Organisation Phantom, only while it is unpaid, in three cases: payment never received, your request, or an item out of stock. Its status then becomes "Cancelled" on your order page, and the chat for that order is closed: you can still read the messages, but no longer write. A paid order cannot be cancelled. You cannot cancel an order yourself from the site: ask in your order chat.

The availability of items is checked when your payment is confirmed. If an item is missing, your payment cannot be confirmed. You are told on your order page and by a message from the team in your order chat.

Your order then stays "awaiting payment". If the item is back in stock, your payment can be confirmed. If not, your order is cancelled by Organisation Phantom.

Payment is made by Mobile Money, to the accounts shown after the order. [À FOURNIR : accepted operators]

There is no online payment and no cash on delivery. Each payment is checked by hand by the team; your order then becomes "paid", then "in preparation", "in delivery" and "delivered".

You have 48 hours after your order to pay. The deadline date and time are shown on your order page. If no payment is received within this time, your order may be cancelled by Organisation Phantom.

Delivery after payment. Delivery takes place only once your payment is confirmed by the team.

[À FOURNIR : delivery areas, fees, usual lead times; delivery outside Abidjan; pick-up possible or not]

Stock is reserved when your payment is confirmed: a paid order therefore cannot go out of stock.

If you have already sent the money and your payment cannot be confirmed because of an out-of-stock item, the team refunds you by Mobile Money, to the number you paid from, within 12 hours maximum.

[À FOURNIR : return or exchange policy (damaged volume, order error)]

For any question about your order, write to the team in your order chat (private link or "Find my order").

Order not received? Say so in your order chat, or choose the subject "Order not received" in the shop's contact form. The main administrator replies.

[À FOURNIR : to be drafted by legal counsel]